Website Standard Terms and Conditions

Applicability

1.         You, the consumer, by accessing this Website, have agreed to be bound by our terms and conditions as set out below. We are Bicycle Seat UK LLP (Company No. OC341598) trading as ECD, with registered offices at 65 New Cavendish Street, London, W1G 7LS

Governing Law

2.         You agree that in the event of any dispute of any nature that may arise between you and us, these terms and conditions shall be governed by and construed exclusively in accordance with the law of England and Wales.

Disclaimer

3.         You understand and accept that to the fullest possible extent permitted in law, we accept no responsibility for any loss or damage or injury caused to you or your hardware or software whether we cause such loss or injury directly or indirectly.

Copyright and Plagiarism

4.         You acknowledge and will respect all such copyright and other intellectual property rights we own or may own in the look and feel of the Website and its contents including any sounds, music, text, graphics, data, stills, photographs and moving images. Such intellectual property rights shall include all registered and unregistered intellectual property rights of any type or nature. You further agree that you will not infringe our copyright or any other intellectual property rights by any method or manner.

Purchase Terms

5.         In the event that you buy any goods or services using our Website you will be bound by such terms as are notified by us to you on the Purchase Order that you will be sent once you have confirmed your order as indicated on the Website­ or on the Purchase Order itself.

6.         In the absence of any Purchase Order being sent by us to you, the terms will be as specified within these terms and conditions or those specified on the Website itself concerning the price of the goods, the methods of acceptable payment­ and the timing of such payments, and the requirement by you to pay such additional carriage and freight charges as may be specified on the Website.

7.         We have no responsibility to supply to you any goods or services as may be advertised for sale or supply on our Website. When you place the order for goods or service­s, you are making a legal offer to us, which we may or may not decide to accept. A legally binding contract will exist between us when you receive written confirmation from us (by e-mail or otherwise) that confirms your order.

8.         In the event of any discrepancy between the terms and conditions specified or highlighted on the Website, and these terms and conditions, and or such terms and conditions­ as are specified in the Purchase Order, the prevailing terms will be those most favourable to us.

Variation

9.         No terms agreed between us will be varied unless such a variation has been agreed by us in writing.

Cancellation and Returns: Goods

10.      You may return such goods as are supplied by us to you provided: you return the goods to us within 14 days of receipt by you; the goods are returned in their original packaging; the goods are returned at your expense to the return address specified on the Purchase Order or as specified on any confirmation order that accompanied the goods; the goods are in no worse a condition than when they were supplied to you by us; the goods are not of a type specified, or are supplied in circumstances as being, “non-returnable”. If these conditions are met we will refund you for the amount you originally paid for the goods within 30 days from the date we receive the goods back from you.

Cancellation and Returns: Services

11.      You may cancel an order for the supply of services by us to you within 7 days from the day you made payment provided we have not incurred any identifiable costs as a result of your order and the nature of the services intended to be supplied are not of a type specified by us or by law, as being exempt from cancellation. You confirm that such requirements as need to be met by us under The Consumer Protection (Distance Selling) Regulations 2000 (S.I. No 2334) have in fact been met. If these conditions are met we will refund you the amount you originally paid for the supply of the services within 30 days from the date we received notice of cancellation.

Non-Returnable Goods

12.      In the following circumstances goods shall be treated as being “non-returnable”: where the price of the goods was dependent on fluctuations in the financial market outside of our control; where the goods have been at your request personalised; where the goods by their nature cannot be returned (we are legally unable to refund or exchange helmet returns so please take care when choosing such a product. If the helmet is faulty we will return it to the manufacturer for a warranty claim where possible); all audio or video recordings or computer software if the seal has been broken or tampered with in any way; goods which by their nature for hygienic reasons cannot be resold once returned.

 

DELIVERY COSTS

 

13.      Our standard delivery prices for postage and packing to addresses in mainland UK are as stated on our Website and accepted by you at the date of placing the order.

Goods sent to addresses in mainland UK shall be delivered by Royal Mail (or similar provider) recorded delivery and shall be deemed received the second day after posting.

For orders to mainland Europe and further afield we will quote you the best delivery option. We shall then despatch upon receipt of confirmation by you (by email) that you are happy with that  cost. 

 

Non Cancellation of Specified Services

14.      The order from you to us for the supply of services cannot be cancelled in the following circumstances: where the price of the supply of the service was dependant on fluctuations in the financial market outside of our control; where the request for the service­ required us to incur costs at your request prior to the cancellation period (in which case you will only be refunded for only the difference between the costs we incurred and the payment made by you to us for service); where the supply of the service was for a particular service on a specific date or within a specified period.

Ownership of the Goods and Risks

15.      You will own the goods once they have been paid for and sent by us to you, and you will therefore be responsible for all risks of whatever nature that arise once the goods have been dispatched in good order by us to you. You are advised to take out adequate insurance cover for such eventualities.

Rights of Third Parties

16.      This agreement is between you and us and not any third party, and this agreement is not intended to confer any rights of any nature upon any party other than you and us.

Privacy and Data Protection

17.      We agree to be bound by any prevailing law, judgement, directive or Statutory Instrument that imposes upon us restrictions concerning the use in any manner of confidential information supplied by you to us including credit card or bank details, any user name and or password supplied by you to us, and other details relating to your personal and financial circumstances. For the avoidance of doubt no credit card details are stored on the Website or shared with third parties.

18.      However, we reserve the right to trade with any third party details relating to the date of your purchase, the nature of the goods or services you bought, the method by which and how much you paid for the goods or the services.

19.      As a result of accessing our Website a “cookie” has been stored on your web browser that enables us to provide restricted information to third parties. If you wish to remove the cookie or check that the information stored is accurate please refer to the Internet options on your Internet Explorer,or other such system that serves the same function.

Communications from Us to You

20.      If you have any queries or concerns relating to our Website or our products or services­ or these terms and conditions please forward your query to the following email address: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

21.      If you do not wish to receive unsolicited information about future products or services­ from us, then please inform us in the manner specified on our Website or email us as indicated above simply stating: UNSUBSCRIBE.

LIMITATION ON LIABILITY

22.        Advice given by agents or servants of this company during telephone/Internet orders is based entirely  upon information given by the purchaser. Where advice is given after visual inspection by agents or servants of this company, such advice shall amount to an opinion only and the company shall not accept liability for any inaccuracies. Additionally, goods supplied are supplied only to correspond to the purpose for which goods of that kind are commonly supplied and not alternative uses to which they may be put. No liability for failure can be accepted by this company for such alternative use, amendment or modification.

 

23.      We do not accept any liability for any direct, indirect, or consequential loss of business, reputation,  financial losses, expected business developments, injury, distress, damages, loss of profit and /or contracts and/or any other business, costs and expense (except personal injury and death directly caused by our negligence and recoverable on that ground) from any use of our Website or our goods or services.

24.      No liability is accepted by the company where purchasers attempt to modify or install components supplied where it is known or ought reasonably to be known that the part supplied is incorrectly supplied, defective or otherwise not in accordance with the order. The company accepts no liability in respect of failure to supply or other interruptions caused by matters beyond the reasonable control of the company, including strikes, lockouts, civil disputes, acts of God, war or actions by third parties.